1 · Request
Route, date, contact details and requested service are collected.
Each case progresses through defined checkpoints from initial request to patient handover.
Each case progresses through defined checkpoints from initial request to patient handover.
We first collect the route, date and requested service. If health data is needed, the workflow moves to the separate MEDIF / Fit-to-Fly forms.
Once airline and operational suitability is assessed, scope and pricing are prepared. For an approved case, agreement, payment, medical team, ground transfers and flight details are finalized in one plan.
Route, date, contact details and requested service are collected.
Required medical documents and the operating model are identified.
Airline processes are coordinated and scope/pricing is prepared.
Ground transfer, airport, flight and medical team are synchronized.
Case documentation is completed after handover.
Send route, date and clinical details for review by our operations team.
